Frequently Asked Questions

Set your location, pick a category and add services to your cart, then choose a date and a start time and pay online or in cash. A verified professional near you is assigned to your booking.

Appointments can start every 30 minutes from 7:00 AM to 8:30 PM, on today or any of the next 7 days.

BUBA professionals come to homes in Delhi, Noida, Gurgaon and nearby areas. Set your location to check your address.

Yes. Log in with your email (we send you a one-time code) or with Google. Your bookings, addresses and wallet are kept in your account.

We keep looking for a professional until 60 minutes before your slot. If nobody is free by then, the booking is cancelled for free and any online payment is refunded in full.

Pay online when you book (UPI, card, net banking and wallets through Razorpay), or choose cash and pay at your appointment.

Yes. A booking set to pay online that is not paid within 30 minutes is dropped. Nothing is charged.

Your wallet holds money BUBA owes you, such as a refund that could not go back to your bank. It is used on your next booking. A late cancellation fee on a cash booking is also taken from it.

Yes. Apply the coupon code in your cart before you pay. The discount is shown in your total.

Yes, from My Bookings, with a reason. It is free within 1 minute of booking. After that a fee of 20% of the service amount applies, up to ₹199. Once your professional is on the way, a visit fee of 50%, up to ₹299, goes to them for the trip. A service that has started cannot be cancelled.

Online payments are refunded automatically to the same UPI, card or bank, minus any cancellation fee. Banks usually show it in 5–7 working days. If a refund to your bank fails, the amount goes to your BUBA wallet at once.

Yes. Professionals sign up with their identity and training documents, which our team checks before they can take bookings. You can rate your professional after every service.

Register on the Become a Professional page with your details, skills and documents. Once approved, you set your availability and service area and get bookings near you.